Frequently Asked Questions

Our system books by categories (example: Economy 5 door), so there can be many models and brands for each category. Therefore it is not possible for us to guarantee, that you will get a specific model. If at the moment you receive the car we have availability of the one you want, then we will give it to you. The same thing with fuel; you cannot choose between petrol or diesel. Model, fuel and car colour will depend on the cars available in our office on pick up date.

All you have to do is pick the rental dates and times, the car you want and you will be quoted a price. If you agree with this price, than you can go ahead with the booking.

The price of the rent of the vehicle includes the collision insurance and own damages WITHOUT FRANCHISE (SCDW). 

Minimum age: 21 years old and one year of driving licence.

No. You can make a reservation without providing the details of your credit / debit card. We will request a credit / debit card as a guarantee upon delivery of the vehicle. No amount is blocked on that card.

Only those who have been added as drivers on the signed rental agreement as main or additional driver

No. You are not allowed, not even within islands. You are not covered by our insurance.

The vehicle is delivered with a minimum of 1/4 of the tank and must be returned with the same fuel. No fuel charges will be made in advance.

Please bring your passport or ID card, drivers licence and credit card. If there are additional drivers, passport or ID card and drivers licence.

Yes, it is sufficient if specified at the time of booking. There are additional charges.

Yes. We deliver the vehicle at the airport, AT YOUR ARRIVAL PROCEED TO THE MEETING POINT OF PARKING 1, in front of the arrivals terminal of the airport.

Yes. You can pick up the car in front of the arrivals terminal, at  the port parking (Rental Car Parking) 

Yes, we will deliver your vehicle wherever you specify, as long as it is within the delivery and pick-up zones. Please provide us with the full address of the delivery/return location. There are additional charges.

Yes, please contact us directly via telephone or WhatsApp.

Simply calling our telephone +34 971 387 335 or sending an e-mail to reservas@minurka.com

Close
Top