Terms and conditions

MINURKA SLU B.07330343

Registered in the R.M. Volume 2, section 8, Folio 11, Page IM-39

Included in the price:

  • VAT and fees.
  • 1 hour grace period counting from the scheduled return time.
  • Unlimited mileage.
  • Own 24-hour assistance service.
  • Vehicle Theft Coverage (TP)
  • Personal injury assistance (PAI)
  • Accident and damage coverage WITHOUT excess (SCDW)
  • Free cancellation up to 7 days before delivery of the vehicle.

In the event of an accident or damage to the vehicle, it is mandatory that the client fill out an accident / damage report and deliver it to our office. Likewise, in the event of the theft of the vehicle, the client is obliged to report it to the Police and deliver the report to our office.

Any accident or damage to the vehicle that is not notified will be interpreted as negligence on the part of the client and the client may incur additional expenses.

The insurance arranged by the lessor covers the lessee and drivers authorized in this contract, against civil liability (damages to third parties) in the amount of seventy million euros (€ 70,000,000.-).

They are not covered by any insurance:

and therefore the following cases of loss or damage will be borne by the client:

  • Loss or damage to keys.
  • Fuel refueling error.
  • Bumps on the underside, wheels and side sills of the vehicle.
  • Towing service (Only when the client incurs negligence not covered by insurance.)
  • Damage to the clutch due to misuse.
  • Damage to interior parts of the vehicle not the result of normal wear and tear.

Credit / Debit Cards:

VISA and Mastercard are accepted.

Assistance included:

24 hours a day, 365 days a year. Own assistance.

Fuel Policy:

The vehicle is delivered with a minimum of 1/4 of the deposit and must be returned with the same fuel.
There will be no upfront fuel charges.

Traffic fines:

Minurka SLU (Minurka rent a car) will charge an administrative fee of € 15 (VAT included) to the client when we receive a traffic fine. Minurka rent a car is obliged by law to provide the authorities with the data of customers who receive a traffic fine during the rental period.
This rate does not include the payment of the traffic fine; it will be the client who has to make the payment of the same directly with the authorities.

Return of the vehicle in unauthorized area:

Customers who abandon the vehicles in a place other than the one agreed in the rental contract will be responsible for the costs generated by the breach of the contract. In addition, apart from the daily rental rate, there will be a charge of: 50 Euros (VAT included) penalt

Restrictions:

  • Vehicles cannot be taken off the island.
  • Clients will have to provide us with a local address (flat, apartment, villa, hotel, etc.).
  • The minimum age of the driver is 22 years old, with a driving license older than 24 months.
  • Drivers over 75 years old will have the same conditions as young drivers 21-25 years old.
  • In the event that the reserved vehicle category is not available at the time of collection, a higher category vehicle will be provided at no additional cost.
  • The insurance does not cover, in any case, accidents and damages caused by driving under the influence of alcohol, drugs, medications or any other substance that reduces the driver’s ability, as well as when the driver is not authorized to drive the leased vehicle or even if it is, the claim occurs in breach of the provisions of the contract or the traffic regulations.
  • The transport of goods or animals can be only with the express consent of the lessee (Minurka SLU). Non-observance of this Regulation may lead to additional cleaning/maintenance costs.

Standard or extreme cleaning:

The rental price includes a standard cleaning of the vehicle, however, in the event that the vehicle is returned in a state of extreme dirt, Minurka SLU will invoice the costs for special cleaning.

Booking cancellation:

The cancellation of a confirmed reservation will result in a charge of 5% of the total amount if notified at least 7 days before the rental start date. 20% if notified up to 48 hours before the start of the rental.

Late return of the vehicle:

If the vehicle is returned later than the date agreed in the rental contract, the client will be responsible for the payment of € 10 per hour (VAT included).

Deliveries / Pickups of vehicles at Menorca airport.

Delivery and collection at the airport have no additional cost. Vehicle deliveries / returns are made in Parking 1 (right in front of the terminal). NO QUEUES OR TRANSFERS. Returning the vehicle to a point other than the delivery point carries a supplement.

Deliveries / Collection of vehicles in the Port of Ciutadella and Mahón.

The delivery and collection in the Port of Ciutadella has no additional cost. The deliveries / returns of the vehicles are made in the Port’s car park. NO QUEUES OR TRANSFERS.

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